Privacy Policy

Our Commitment to Privacy

At Twylo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Marketing Copilot service.

Information We Collect

We may collect personal information such as your name, email address, and payment information when you register for an account. We also collect information you provide when connecting third-party services (like social media accounts), including access tokens and permissions granted. Usage data, such as features used and actions taken within the Service, is also collected.

How We Use Your Information

• To provide, operate, and maintain the Service.
• To personalize and improve your experience.
• To process transactions.
• To communicate with you, including sending service updates and marketing information (which you can opt out of).
• To connect to and interact with third-party services as authorized by you.
• To monitor and analyze usage and trends.
• To ensure security and prevent fraud.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Third-Party Service Providers: Who perform services on our behalf (e.g., payment processing, hosting).
• Connected Third-Party Services: As necessary to provide the features you use (e.g., posting to your social media accounts). Your data shared with these services is subject to their privacy policies.
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or asset sale.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, or as required by law.

Your Rights and Controls

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage your connected third-party services and permissions within your account settings. You can usually revoke Twylo's access directly through the third-party service's settings page.

Children's Privacy

The Service is not intended for children under the age of 13 (or higher age as required by applicable law).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes.

Contact Us

For privacy-related questions or concerns, please contact us at: [Your Contact Email/Method]